Data Analytics FAQ

BENCHMARKING

1.

WHAT DOES TELEVISORY DO?

Televisory provides benchmarking of your operational and financial performance against a globally or regionally renowned company as well as peers that you can choose from anywhere in the world. For example, if you are a garment producer exporting into Europe, you can choose to be benchmarked against home competitors, or others who also export into Europe, depending upon your business model and competition that you face. Televisory facilitates benchmarking across 650+ distinct industry types (DITs). This very broad based analysis helps you compare your performance with global/regional players and peers specifically operating in your industry.

2.

WHAT IS BENCHMARKING?

Benchmarking is to compare your key performance data against others. One simple example would be you making 20% profit margin vs. your competitor's 15%.

3.

WHAT IS OPERATIONAL BENCHMARKING AND HOW IT IS DIFFERENT FROM FINANCIAL BENCHMARKING?

Operational Benchmarking compares your key operational results against a globally or regionally renowned company and peers chosen by you. Operational Benchmarking focuses on items like capacity utilization, operation yield, efficiency of capital and labour efficiency and value added in the process. A focused analysis of key costs and margins is also covered. A corporate/business entity operating in any part of the world can compare its costs, revenue, and realization amongst others with another player in any part of the world, through the web based platform of Televisory. Operational Benchmarking provides useful information on areas of improvement. Financial Benchmarking compares the financial results (profitability and balance sheet ratios). Financial results in isolation, do not provide as much insight into operational performance. However, when we review financial results along with operational parameters, it becomes clearer why a company is doing better versus another, or not.

4.

WHAT ARE THE BENEFITS OF BENCHMARKING FOR A CORPORATE?

Benchmarking provides you a comparison of your company,s performance, both operationally and financially versus your peers and a global or regional listed comparable. This comparison helps you to understand areas where you can improve your performance and areas where you are better than your peers or the global or listed comparable.

5.

HOW DOES TELEVISORY HELP A CORPORATE IN BENCHMARKING ITS DATA?

Televisory provides not only Financial Benchmarking but also Operational Benchmarking. Through Televisory platform, a corporate can compare itself with not just a renowned global or regional company, but also with peers anywhere in the world. Selection of peer location and size can be done by the corporate depending upon its business model, e.g. an exporter can choose to be compared with companies located in the destination country or in a country from where it faces competition. Such benchmarking helps corporates to understand how it can improvise and better compete in the market.

6.

HOW IS TELEVISORY DIFFERENT FROM OTHER BENCHMARKING COMPANIES?

While most benchmarking companies focus on financial comparatives, Televisory takes the benchmarking service one step ahead and dwells in core operational comparison. Thus, providing data on key operational parameters and help companies improve upon some of those.

7.

TELEVISORY TALKS ABOUT ANONYMITY OF DATA, HOW DOES IT KEEP THE PROMISE?

Our system does not require your identity nor your company's to start the benchmarking. Further, your data will be encrypted before being stored in our system and your computer identity will be destroyed in our system. Thus, at no stage, anyone will know who the user is.

Definition

8.

WHAT DO YOU MEAN BY DIT?

DIT stands for "Distinct Industry Type". At Televisory, we have divided the business industry into 21 different sectors. These sectors are further classified into approximately 1,000 Distinct Industries. This broad division helps companies benchmark against relevant operational parameters, rather than a generalized benchmarking.

9.

WHAT DO YOU MEAN BY GBC?

The 'GBC' stands for 'Global Benchmarking Company'. Televisory has identified 3 to 5 listed companies, which are global leaders in their industry. A user can choose maximum of 5 GBCs in a RTDA report.

10.

WHAT DO YOU MEAN BY RBC?

The 'RBC' stands for 'Regional Benchmarking Company'. RBCs are international listed companies. In addition to GBCs, a user can also choose a maximum of 5 RBCs in a RTDA report.

11.

WHAT DOES PEERS BY A COUNTRY MEAN?

Peers by a country refers to the companies belonging to the chosen DIT in a respective country. The data here is combined average of all the companies belonging to that nation. A user can select a maximum of 5 peer countries.

BENCHMARKING & DIGITIZATION SUBSCRIPTION with downloading the relevant Distinct Industry Type i

12.

WHAT IS THE DIFFERENCE BETWEEN BASIC AND PREMIUM BENCHMARK REPORT?

Televisory provides benchmarking of your operational and financial performance against a globally or regionally renowned company as well as peers that you can choose from anywhere in the world. For example, if you are a garment producer exporting into Europe, you can choose to be benchmarked against home competitors, or others who also export into Europe, depending upon your business model and competition that you face. Televisory facilitates benchmarking across nearly 1,000 distinct industry types ("DIT"). This very broad based analysis helps you to compare your performance with global/regional players and peers specifically operating in your industry.

13.

WHAT ARE THE CHARGES FOR BASIC AND PREMIUM BENCHMARK REPORT?

The Basic Benchmark Report, once a quarter, is free. The Premium Benchmarking Report is provided for an annual fee of US$2,000. In a year, we provide 4 quarterly reports. For example, if your subscription started with quarter ending June 2015, it will end with quarter ending March 2016 and so on.

14.

WHAT IS SUBMISSION TIME LIMIT FOR GENERATING A BENCHMARK REPORT?

The last submission deadline is defined as 150 days from the applicable quarter period. For instance, if the applicable quarter period is ending 30 Sep 2016, the last submission deadline will be 27 Feb 2017.

15.

CAN I SUBSCRIBE FOR MULTIPLE BENCHMARK REPORTS ACROSS DIFFERENT DITS? WHAT ARE THE CHARGES FOR THE SAME?

If you are a user with business operations in different industries and you want Benchmark Report for all or more than one of these, you will need to register as separate user (using different Telecode) for each of the DIT that you choose to get the Benchmark Report. Each DIT Benchmark Report has distinct operating parameters to be compared with and has distinct Input Form for you to input data. Therefore, you will need to download the relevant Input Form for each of your separate DIT.

16.

WHAT DO YOU MEAN BY DIGITIZATION?

Given the volume of information that needs to be input for the first time, we are assisting the users in inputting the data on their behalf. They need to provide us data files and our team will fill the Input Form for them. After the users accept the Input Form completed, they can upload the Input Form for generating the Benchmark Report. Given the commitment to preserve your confidentiality, we do not ourselves upload your data in our system and the digitization and benchmarking work streams are segregated in our system.

17.

WHY DO I NEED A DIFFERENT USER ID TO SIGN IN FOR DIGITIZATION?

This is to retain your anonymity. We do not want in any way to retain your company name or other details in our system. Hence, you are required to have two separate User IDs for digitization (Digicode ID) and benchmarking (Telecode ID). After you accept the Input Form digitized by us, we destroy the data provided by you and you upload the digitized Input Form using your Benchmark User ID (Telecode). This way, your identity is not disclosed along with your data in our system. We have created an elaborate and distinct system architecture in keeping with our promise of protecting your identity by always retaining your anonymity.

18.

WHAT ARE THE CHARGES FOR DIGITIZATION? IS IT A ONE-TIME FEE OR FOR A MULTIPLE PERIOD SUBSCRIPTION?

For one quarter service request, the Digitization fee is US$100. We also offer annual package at US$200 for 4 quarters data digitization.

19.

WHERE CAN I GET THE TRANSACTION DETAILS?

You can find your transaction details at My Account at your homepage after your login.

BENCHMARKING PROCESS

20.

WHAT ARE THE INFORMATION TO BE PROVIDED TO START THE BENCHMARKING?

Televisory provides benchmarking of your operational and financial performance against a globally or regionally renowned company as well as peers that you can choose from anywhere in the world. For example, if you are a garment producer exporting into Europe, you can choose to be benchmarked against home competitors, or others who also export into Europe, depending upon your business model and competition that you face. Televisory facilitates benchmarking across nearly 1,000 distinct industry types ("DIT"). This very broad based analysis helps you to compare your performance with global/regional players and peers specifically operating in your industry.

21.

CAN I CHOOSE THE COMPANIES I WANT TO BE COMPARED WITH?

Yes. If you are a Basic Benchmark Report user, you can choose to be compared with a GBC/RBC out of the available listing. If you are a Premium Benchmark Report user, you can additionally choose the peers you want to be benchmarked with. Please view our sample reports at our homepage on how Basic and Premium Benchmark Reports look like.

22.

WHAT IS THE DEADLINE TO RECEIVE THE BENCHMARK REPORTS?

Once you upload the completed Input Form, Televisory generates your Basic Benchmark Report within 2 working days and Premium Benchmark Report within 5 working days. You can view your report status in your Tele Inbox and download the report. If you do not see your report in Tele Inbox, please contact us via benchmark@televisory.com

23.

HOW DO I RECEIVE MY BENCHMARK REPORT?

You can download your Benchmark Report in your "Tele Inbox" that can be found on the left hand side panel once you log in. We do not email your Benchmark Report as we do not collect any contact information from you per our policy to protect your anonymity. We request you to check your "Tele Inbox" from time to time. Alternatively, you can download Televisory App on your mobile device and set the report status alert.

24.

THERE IS TOO MUCH INFORMATION TO INPUT, CAN I GET HELP/ASSISTANCE TO FILL THE DATA?

Yes, we provide assistance to digitize your data at a nominal fee. Please click on "Let us Digitize for you" in Tele Services. See also questions 15, 16 and 17 above.

25.

WILL MY COMPANY NAME APPEAR IN MY BENCHMARK REPORT?

No, as our system never asks or in any form retains your or your company's identity.

TROUBLESHOOTING

26.

WHAT SHOULD I DO IF I FORGOT MY PASSWORD?

Password, once forgotten, cannot be recovered. This limitation is in the spirit of keeping your company identity anonymous at all times. We therefore request you to save your User ID and password carefully.

27.

WHERE CAN I RAISE MY QUERIES, COMPLAINTS OR PROVIDE FEEDBACK?

A user can send an email at benchmark@televisory.com describing the query, complaint or a feedback. A team member would revert at the earliest to resolve the issue. Additionally, once a user is logged in he/she may provide the same via Tele Support.

28.

WHY AM I GETTING FORM UPLOAD ERROR?

While uploading a form, a user should verify that the file format is in excel as the system does not recognise any other format. Additionally, a user should only upload the same form which was earlier downloaded from the request. If the issue persists then please reach out to us via Tele Support.

29.

WHO SHOULD I CONTACT IF THE CHAT SUPPORT IS NOT AVAILABLE?

Please email benchmark@televisory.com and we will get back to you at the earliest.

BROWSER/SOFTWARE REQUIREMENTS

30.

WHAT ARE THE APPLICATION REQUIREMENTS TO VIEW THE BENCHMARK REPORTS?

Televisory provides benchmarking of your operational and financial performance against a globally or regionally renowned company as well as peers that you can choose from anywhere in the world. For example, if you are a garment producer exporting into Europe, you can choose to be benchmarked against home competitors, or others who also export into Europe, depending upon your business model and competition that you face. Televisory facilitates benchmarking across nearly 1,000 distinct industry types ("DIT"). This very broad based analysis helps you to compare your performance with global/regional players and peers specifically operating in your industry.

31.

WHAT ARE THE SOFTWARE REQUIREMENTS FOR DATA INPUT FORM?

The Input Form is in Microsoft Excel format and we recommended to use Excel 2013 or a later version.

32.

WHAT ARE BROWSER REQUIREMENTS FOR TELEVISORY WEBSITE?

Our website is compatible with most of the browsers in the market which support HTML5 and works fine on Internet Explorer 11 or later version, Chrome, Firefox, Opera and Safari.

33.

WHAT ARE THE MOBILE-PLATFORMS SUPPORTED BY TELEVISORY?

Televisory app will be available on iOS and Android based mobile devices.